Terms of Use

Last Updated: October 7, 2026

Agreement to Terms

By accessing and using the calm-tale.com website and services provided by Calm-tale, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.

Description of Services

Calm-tale provides employment and career development services, including but not limited to:

  • Career consultation and guidance
  • Resume and professional profile optimization
  • Interview preparation and coaching
  • Job matching and opportunity connections
  • Career transition support

All services are provided for informational and advisory purposes. We do not guarantee employment outcomes or specific career results.

Eligibility

You must be at least 18 years old to use our services. By using our website and services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding agreements.

User Responsibilities

When using our website and services, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of any account credentials
  • Use the services only for lawful purposes
  • Not interfere with or disrupt the website or services
  • Not attempt to gain unauthorized access to any part of the website
  • Not transmit any viruses, malware, or harmful code
  • Not collect or harvest any information from other users

Service Engagement and Payment

When you engage our services:

  • Pricing is as displayed on our website and is subject to change
  • All prices are in Australian Dollars (AUD) unless otherwise specified
  • Payment is required before service delivery begins
  • We reserve the right to refuse service to anyone for any lawful reason
  • Specific service terms may be provided in separate service agreements

No Employment Guarantees

Our services provide guidance, support, and resources to assist in your career development. However:

  • We do not guarantee job placement or specific employment outcomes
  • We do not guarantee salary levels or specific job offers
  • Employment outcomes depend on multiple factors including market conditions, your qualifications, and individual effort
  • We are not responsible for hiring decisions made by third-party employers

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Calm-tale or its content suppliers and is protected by intellectual property laws.

You may not:

  • Reproduce, distribute, or create derivative works from our content without written permission
  • Use our trademarks, service marks, or branding without authorization
  • Remove or modify any copyright or proprietary notices

User-Provided Content

When you provide us with resumes, career information, or other materials:

  • You retain ownership of your content
  • You grant us permission to use this content to provide our services
  • You represent that you have the right to share this content
  • You are responsible for the accuracy of information you provide

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Calm-tale. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted or error-free operation

We do not warrant that our services will meet your specific requirements or that any errors will be corrected.

Limitation of Liability

To the fullest extent permitted by law, Calm-tale shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our servers or any personal information stored therein
  • Any interruption or cessation of transmission to or from our services
  • Any third-party content or conduct on our services

Indemnification

You agree to indemnify, defend, and hold harmless Calm-tale, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

  • Your use of our services
  • Your violation of these Terms of Use
  • Your violation of any rights of another party
  • Any content you provide to us

Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Use.

Upon termination, your right to use our services will immediately cease.

Refund Policy

Refund eligibility depends on the specific service purchased:

  • Consultation services: Refunds may be requested up to 24 hours before the scheduled appointment
  • Document services (resume optimization, etc.): Refunds may be requested before work begins
  • Ongoing programs: Refund terms will be specified in the service agreement

All refund requests must be submitted in writing to [email protected]

Modification of Services

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our services.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms of Use or your use of our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in Brisbane, Queensland, Australia.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Calm-tale regarding the use of our services.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. We will notify users of any material changes by posting the updated terms on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

If you have questions about these Terms of Use, please contact us:

Calm-tale
Level 12, 167 Eagle Street
Brisbane City QLD 4000
Australia
Email: [email protected]